It’s About You

Our Customer Care Philosophy

Intimacy

At the VOSAY Collection, we look at our business the same way an artist looks at the process of creating his or her art.  The medium informs the artist, who in turn acts to highlight the best parts of the medium.  In our case, we offer to you the chance to purchase one-of-a-kind pieces with which we feel a personal connection.  We then strive to pass our personal sense of appreciation and satisfaction with the product on to you, along the way creating a personal connection with you.

Transparency

From before you make your purchase, through the moment you do, and through when your product is delivered and beyond, we will provide you with accurate and up-to-the minute information about everything that’s important to you, from the details of the product in question to the status of your order and shipment.

Responsiveness

From our partners in Brazil who create the Sucupira tables to our warehousing and shipping partners in the United States who bring them to you, our customer support team ensures that your order is handled with care and consistency.  Should your order not meet your expectations, we are only a phone call away and will work with you to quickly resolve the matter.